Frequently asked questions


Swopi troubleshooting

To scan Swopi with just a tap, you need iPhone 7 and newer...

1. Make sure your phone is on the list of compatible devices

2. Make sure to touch your Swopi to the very top of the back of iPhone.
On iPhones, the sweet spot for reading a Swopi is on the very top of the back of the device. See the video.

3. Swopi cannot read when:
- the phone is in airplane mode
- the device light is on
- the phone screen is turned off
- the camera application is open

1. Make sure your phone is on the list of compatible devices

The phone model you have does not matter when sharing!

2. Make sure to touch your Swopi to the very top of the back of iPhone.
For Androids, the sweet spot for reading a Swopi is in the center of the back of the device.

3. Make sure NFC is turned ON in the settings.
If the phone is on the compatible devices list and is still not reading your Swopi, go to the phone settings and search for NFC. Make sure that "NFC" is turned on!

Swopi keeps showing me notifications

Follow the diagram instructions to avoid constant notifications

How to use Swopi with iPhone 7/8/X

To swop to an iPhone 7, iPhone 8 or iPhone X, you must use the NFC reader in the control center!


Swopi is a smart technology built into sleek products and wearable gadgets that make connecting and sharing data with others easy, fast, and fun.
With just a tap of your Swopi product to someone's phone, you can share your social media, contact info, music, payment platforms, videos, presentations, files, and anything else online.

Our vision at Swopi is to replace all business cards for a better, sustainable future and digital time we are at.

Swopi Link is a special Swopi feature that allows you to instantly redirect others to any link, without anyone seeing your Swopi profile with other links.

See how Swopi Link works

No! The other person does not need a Swopi or app to receive your Swopi profile. Simply use Swopi with compatible devices or easily share your Swopi QR code with older phones!

Feel free to use your Swopi anywhere you like. Easy access point comes in always handy!

Nope. Swopi comes with all features for free, unlike our competitors.

Yes of course! Just hold phone near Swopi, log into the account you want to activate your Swopi with, and tap "Pair"!

Absolutely! Contact us at

Yes! Swopi works through all non-metal cases on the market.

You can easily add links to Swopi by pairing your account with your Swopi device as soon as your Swopi arrives. Simply tap Swopi to your phone or scan QR. You will then be redirected to our website, where you will create an account and add all links to your profile with the "plus" button. You can change all links at any time and the changes will be reflected immediately.

Immediately after adding a new link, the change will be shown on your profile. Your information will always be up to date.

Production takes about 2-3 weeks.

Swopi Cards are from different materials and the material is always specified in the product description. Swopi Cards comes in premium polyvinyl, metal, basswood and 24k gold. In the case of custom production and order of more than 100 pcs, it is possible to have the Swopi Cards made of any material including special modifications such as laser engraving.

PVC Swopi Cards can be ordered and printed from 1 piece here. Swopi Cards from other materials can be ordered with us from 100 pieces or more. For custom production simply contact us here.


iPhones as old as the iPhone 5S and almost all Androids can use their camera to scan your Swopi QR code from the menu

You can also share your profile via text, airdrop, email or any social network by sharing the link to your Swopi profile.

No. Swopi has no effect on the phone's wireless charging features and will not interfere with each other.

Some Android phones have NFC turned off by default.

If you are unable to scan Swopi, go to your phone's settings, search for "NFC" and make sure it is turned ON!

For iPhones, the iPhone XR, XS, XS Max, 11, 11 Pro, 11 Pro Max, SE and all future iPhones are compatible with Swopi.

Virtually all Android Smartphones are compatible with the scan feature of Swopi. However, please visit our compatible devices page to ensure that your smartphone is on the list.


Yes, we do!

Shipping time within European Union is typically 3-7 business days.

Shipping time outside of the European Union is typically 2 - 4 weeks.

All orders come with tracking! Please contact us at if you haven't received your order.

Once your Swopi is on its way, you will receive an email or text message with a link to your tracking information!

If you don't receive this email, please email us at

We accept all credit cards, Apple Pay, Google Pay, or PayPal.

Click here to read our refund policy and terms of service